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SAP® BusinessObjects™ helps you make informed decisions about your business, but it doesn’t solve problems on its own. Every day you’re faced with questions you can’t answer or have challenges that you just can’t seem to overcome. Where these questions are related to your SAP BusinessObjects implementation getting an expert, third-party perspective can optimise your software-to-business relationship and provide the competitive advantage you’ve been searching for.
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Broadgate offers a support contract tailored to each client’s needs, which delivers rapid response to your SAP BusinessObjects problems. Our dedicated, knowledgeable and trained consultants understand your business and can jump right in to provide support.
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The following services can be included:
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Remote access to monitor databases and apply fixes |
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Remote desktop sharing for viewing a customer desktop in order to quickly resolve problems |
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Integration with SAP BusinessObjects second line support for bug fixes and product enhancement requests |
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Training requirements analysis and e-Learning recommendations |
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Detailed Support Log |
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| Contact us to discuss the support needs of your business |
